Privacy Policy
1. Purpose
The purpose of this Security Policy is to protect our customers’ data, maintain the trust between our company and our clients, and ensure that our online services are secure, reliable, and resilient against cyber threats.
2. Scope
This policy applies to all interactions between Tiiforbi, our customers, and the systems used to deliver our online services, including our website, cloud infrastructure, and any customer-facing applications.
3. Customer Data Protection
Confidentiality: We ensure that all customer data, including personal information and transaction details, is kept confidential and only accessible to authorized personnel.
Encryption: Customer data is encrypted during transmission and while stored in our systems to prevent unauthorized access.
Data Minimization: We only collect and store the data necessary to provide our services, and we retain it only as long as required by law or business need.
4. Customer Access and Authentication
Secure Login: Customers must use secure methods (e.g., strong passwords, multi-factor authentication) to access their accounts.
Account Protection: We monitor for unauthorized access attempts and will lock accounts temporarily if suspicious activity is detected. Customers will be notified and guided through secure recovery processes.
5. Transparent Communication
Breach Notification: In the unlikely event of a data breach, we will notify affected customers promptly, providing clear information on the incident and steps taken to protect their data.
Privacy Policy: We maintain a clear and accessible privacy policy that outlines how customer data is used, stored, and protected, ensuring transparency in all our practices.
6. Customer Support Security
Secure Support Channels: All customer support interactions are conducted over secure channels to protect sensitive information shared during support requests.
Verification Procedures: Before accessing or changing sensitive account information, our support team follows strict verification procedures to confirm the identity of the customer.
7. Third-Party Services
Vendor Compliance: We only work with third-party vendors who meet our stringent security standards, ensuring that any customer data shared with them is equally protected.
Data Sharing: We share customer data with third parties only when necessary to provide our services, and always in compliance with our privacy policy and applicable laws.
8. Customer Rights
Data Access: Customers have the right to access their personal data, request corrections, and ask for deletion where applicable.
Opt-Out Options: Customers can opt out of non-essential data collection and marketing communications at any time, with clear options provided in their account settings or through our support team.
9. Continuous Improvement
Feedback Loop: We encourage customers to provide feedback on our security practices and report any concerns or suspicious activity. We are committed to continuous improvement based on customer input and industry best practices. Regular Updates: Our security measures are regularly reviewed and updated to respond to emerging threats, ensuring that customer data remains protected at all times.
10. Contact Information
For any questions or concerns regarding this Security Policy, or to exercise your rights related to your data, please contact our customer support team at [email protected].
The purpose of this Security Policy is to protect our customers’ data, maintain the trust between our company and our clients, and ensure that our online services are secure, reliable, and resilient against cyber threats.
2. Scope
This policy applies to all interactions between Tiiforbi, our customers, and the systems used to deliver our online services, including our website, cloud infrastructure, and any customer-facing applications.
3. Customer Data Protection
Confidentiality: We ensure that all customer data, including personal information and transaction details, is kept confidential and only accessible to authorized personnel.
Encryption: Customer data is encrypted during transmission and while stored in our systems to prevent unauthorized access.
Data Minimization: We only collect and store the data necessary to provide our services, and we retain it only as long as required by law or business need.
4. Customer Access and Authentication
Secure Login: Customers must use secure methods (e.g., strong passwords, multi-factor authentication) to access their accounts.
Account Protection: We monitor for unauthorized access attempts and will lock accounts temporarily if suspicious activity is detected. Customers will be notified and guided through secure recovery processes.
5. Transparent Communication
Breach Notification: In the unlikely event of a data breach, we will notify affected customers promptly, providing clear information on the incident and steps taken to protect their data.
Privacy Policy: We maintain a clear and accessible privacy policy that outlines how customer data is used, stored, and protected, ensuring transparency in all our practices.
6. Customer Support Security
Secure Support Channels: All customer support interactions are conducted over secure channels to protect sensitive information shared during support requests.
Verification Procedures: Before accessing or changing sensitive account information, our support team follows strict verification procedures to confirm the identity of the customer.
7. Third-Party Services
Vendor Compliance: We only work with third-party vendors who meet our stringent security standards, ensuring that any customer data shared with them is equally protected.
Data Sharing: We share customer data with third parties only when necessary to provide our services, and always in compliance with our privacy policy and applicable laws.
8. Customer Rights
Data Access: Customers have the right to access their personal data, request corrections, and ask for deletion where applicable.
Opt-Out Options: Customers can opt out of non-essential data collection and marketing communications at any time, with clear options provided in their account settings or through our support team.
9. Continuous Improvement
Feedback Loop: We encourage customers to provide feedback on our security practices and report any concerns or suspicious activity. We are committed to continuous improvement based on customer input and industry best practices. Regular Updates: Our security measures are regularly reviewed and updated to respond to emerging threats, ensuring that customer data remains protected at all times.
10. Contact Information
For any questions or concerns regarding this Security Policy, or to exercise your rights related to your data, please contact our customer support team at [email protected].